Frequently Asked Questions

What is Jewelry Tree all about?

Jewelry Tree is a subscription service for those who love a new  piece of cool, funky, and beautiful jewelry every month. It's always a  piece of jewelry item, whether it's a necklace, ring, bracelet,  earrings, anklet, or something shiny! Each piece is shipped inside a  beautiful bag that you can reuse for something else or if you don't like  the item, you can gift it!

How do you ship?

Unless otherwise stated, all orders typically ship around first  2 weeks of the month.  We use Newgistics, Fedex, and USPS carriers for  delivery. You will receive a ship confirmation once your order is  processed for shipping.

Can I return it?

Unfortunately, we are not able to accept returns. We can not offer refunds for returns.

My item arrived broken.

If your item arrives broken or unusable, please contact us, and  we'll be more than happy to reship you another piece!  Please contact

We look forward to shipping you beautiful jewelry every month! Enjoy!